Copyright © 2024. All rights reserved.
Return Policy
Return Policy
30-Day Return Option
We recognize that purchasing heavy equipment is a significant investment. That’s why we offer a 30-day return policy to give you peace of mind. Evaluate and use your equipment in your own environment, and if it doesn’t meet your expectations within 30 days of the delivery date, you can initiate a hassle-free return. Experience your equipment risk-free!
Inspection and Refund
When we receive the returned equipment, our team will perform a detailed inspection to confirm its condition. If the equipment complies with our return policy, we will process a refund for the purchase price, minus any applicable fees. Please allow a reasonable period for the refund to be issued.
Return Shipping Responsibility
We ensure that the return shipping process is seamless and straightforward. In cases where the return is due to an error on our part, we will cover all associated shipping costs. For other returns, customers may be responsible for shipping fees, but we provide guidance to ensure smooth handling.
Return Process
To initiate a return, contact us within the 30-day period. Our dedicated customer service team will assist you with the process, providing clear instructions and support. All returns are subject to a thorough inspection to confirm compliance with our policy.
Contact us
Customer Care
At West Alabama Equipment, Inc., we are committed to your satisfaction and aim to make your purchasing experience as risk-free as possible.
5725 Highway 43 N Northport, AL 35473
sales@westalabamaequipmentinc.com
(205) 728-1901
Since our founding in 2008, we have built a reputation for reliability, quality, and unparalleled customer care. We also offer comprehensive solutions to protect your investment, including extended warranties, protection plans, and flexible in-house financing options for your convenience.